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Help & Info
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Now In: Return Policy
In most cases, all products purchased from Ballsonline.com comes with a manufacturer's warranty. If, for any reason, you are not satisfied with a product you bought from Ballsonline.com, please call for a Return Authorization Number (RA#) 661-287-0012.
Mail all returns to:
Ballsonline.com Inc.
24307 Magic Mountan Pkwy #197
Valencia, CA 91355
RA# _____________
Ballsonline will refund the total amount paid minus the shipping costs and returns are subject to a 15% restocking fee.
Returns that were purchased with free shipping discount, will be charged the shipping cost upon return of the item.
You can expect a refund in the same form of payment originally used for purchase within 30 days of our receiving your returned product. If an Online Gift Certificate was used, the refund amount will be applied to your Online Gift Certificate. You will be refunded the shipping cost if the return is a result of a manufacturer error or a shipping error on our part.
For questions please contact support@ballsonline.com
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